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| This is Psychic Revelation's "Psychic Readings Help & FAQ" section. Here we have covered the most commonly asked questions. If there is not an answer listed here for your particular question please click on the "Live Support" icon at the top of the page. If an online operator is available your question will be answered immediately. If no operator is available you may leave your question as a message and it will be answered by e-mail. |
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- Q: Does the telephone psychic reading cost me anything with regard to telephone charges?
- A: No. We pay the cost of the call.
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- Q: How long will it take to get my e-mail psychic reading?
- A: Once we have received the requested information we will get back to you as soon as possible. Most readings are turned around the same day (unless you've bought during the evening or night time US Eastern time). In nearly all cases you will have your reading within 24 hours. The exception to this is if you have chosen our "No Question Limit" reading in which case the time taken will depend upon the number of questions you have asked.
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- Q: How long will it take to get my online psychic reading?
- A: Once we have received the requested information we will get back to you with the earliest mutually convenient time. USA, Canada
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- Q: How long will it take to get my telephone psychic reading?
- A: Once we have received the requested information we will get back to you with the earliest mutually convenient time. USA & Canada readings are usually scheduled within 24 hours and very often the same day. If you live outside these areas it will be scheduled at the earliest mutually convenient opportunity. We have clients all over the world and are very used to dealing with time zones.
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- Q: I am having to use your "Live Support" system for my reading. Is it private?
- A: 110% private. You will be in a private chat with your psychic reader.
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- Q: I don't have an instant messenger, what can I do?
- A: All three instant messengers are available free (and free to use) from their respective web sites - AOL, MSN and Yahoo. Click on the messenger link on those pages and simply follow the download and installation instructions for your computer.
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- Q: I have a question arising from my reading. Do I have to pay again to have it answered?
- A: If you have a question arising from the reading you received it will be answered free of charge. The time taken to get back to you will depend on the reader's schedule.
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- Q: I have dial-up internet, what happens if I get disconnected?
- A: Your reader will wait for you to reconnect. Many of us have dial-up to and are well aware of how flaky it can be. Similarly, if your reader gets disconnected please wait for them to come back. Time disconnected does not count as part of your allotted time. You will get what you paid for.
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- Q: I have paid for a reading and it's been several hours and I have not been contacted.
- A: If you have paid during the evening or overnight our time (eastern US) we may not see your PayPal e-mail until the morning. Evenings are our busiest period for online and telephone psychic readings. In addition, please note that if you have a Yahoo e-mail address that our reply may take several hours to reach you. The Yahoo e-mail server is the pits.
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- Q: I have tried to download and install an instant messenger but I'm having no success. What can I do?
- A: If we can't help you by e-mail your reading will be done using our "Live Support" system.
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- Q: I sent you the details you requested and it's been several days and I've heard nothing. What's going on?
- A: Please look in your spam folder. If you can't find it in there make sure that support@psychic-revelation.com is added to your e-mail safe list and then contact us. We will resend your reading.
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- Q: If my reading overruns slightly will I be asked for additional payment?
- A: No. The reader will finish answering your current question. We do ask though, that you respect the reader's time as he/she will almost certainly have a client waiting and it's unfair to keep them waiting.
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- Q: Once I have paid for my e-mail reading, what happens?
- A: You will be contacted by e-mail with a request for any additional details needed for your reading.
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- Q: Once I have paid for my online reading, what happens?
- A: You will be contacted by e-mail with a request for dates and times you are available for your psychic reading.
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- Q: Once I have paid for my telephone reading, what happens?
- A: You will be contacted by e-mail with a request for dates and times you are available along with the telephone number you wish us to call.
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- Q: What happens if I can't make my appointment or I'm running late?
- A: Please let us know as soon as possible so that we can reschedule accordingly.
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- Q: What happens if I can't make my appointment or I'm running late and I can't let you know? Will I be charged for wasted time?
- A: No. We will contact you and reschedule.
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- Q: Which instant messengers do you use?
- A: We use AIM (AOL Instant Messenger), MSN Messenger and Yahoo Messenger.
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- Q: Why do you have set prices rather than charge by the minute?
- A: We're not trying to rip you off. With the prices our competitors charge we consider that they are.
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